TERMS & CONDITIONS
ESTIMATE & PRICING
All estimates provided by Pro Touch Movers are non-binding and are based solely on the information provided by the customer at the time of booking.
Final pricing may change based on:
- Actual inventory
- Size, weight, or condition of items
- Accessibility (stairs, distance, elevators, etc.)
- Time required to complete the job
- Labor required
- Materials used during the move
By booking with Pro Touch Movers, the customer agrees to pay for the actual services rendered, even if they differ from the initial estimate.
INVENTORY DISCLOSURE REQUIREMENT
Customers are responsible for accurately disclosing all items to be moved, including heavy items (200+ lbs), oversized furniture, antiques, or specialty items. Failure to disclose may result in additional charges, labor, or time.
HEAVY & BULKY ITEM POLICY
Items that exceed standard conditions (over 200 lbs or delicate antiques) require specialized movement techniques and will incur additional charges.
PACKING MATERIALS
Materials such as shrink wrap, tape, and furniture padding are charged based on usage during the move and are not included in standard estimates unless stated.
LABOR & CREW ADJUSTMENTS
Pro Touch Movers reserves the right to adjust the number of movers on-site to ensure safety and efficiency. Any adjustments will be reflected in the final invoice.
ADDITIONAL VEHICLES & TRIPS
Additional trucks, vans, or trips required by the volume of items or job complexity will be billed accordingly.
PAYMENT TERMS
Payment is due upon completion. Accepted methods: Cash and Credit/Debit Card.
- Credit card payments include a 3% processing fee.
- 7% tax applies to consumables/materials.
FINAL INVOICE & AGREEMENT
By signing the final invoice, the customer confirms services were completed and agrees to the final charges based on actual work performed.
DISPUTES & SAFETY
Customers agree to contact us directly to resolve concerns before initiating a chargeback. We reserve the right to pause work in unsafe or hostile environments.
ACKNOWLEDGMENT
By booking with Pro Touch Movers, the customer acknowledges and agrees to all terms listed above.
